Services
Directory Of Service
We endeavor to ensure that all amenities, furniture, bedding and products at the Sea Lion Beach Resort & Spa are environmentally friendly. Similarly, the utmost care is taken to protect the natural environment of the beach, surrounding coast and sand dunes of Phan Thiet city. Moreover, we have 24-Hours traditional service such as concierge services, room service, laundry and dry cleaning etc…
Barbecue
A barbecue on the beach or in the garden can be organized. Please inquire in the restaurant or at the Reception.
Wake up calls
Please contact the Reception.
Sunrise
Inquire at the Reception for current sunrise time.
Excursions
Discover some top spots around Phan Thiet and Mui Ne with our-wheel drive jeeps or cars. Please contact the Reception for any additional information about our excursions.
Medical
In the case of illness or accident please contact the Reception.
Shoes shine
Please contact the Housekeeping for more information.
Mail
Please hand “ready to mail” to the Reception.
Spa & Massage
Massage services and beauty treatments are available at the spa.
Electricity
The current in Vietnam is 220V.
Foreign exchange
Selected currencies can be exchanged into Vietnam Dong at the Reception. Traveler cheque is only accepted at the local bank.
Room equipments
Installed in all the rooms, equipped with remote control. Moreover, TV satellite, IDD call, refrigerator, hair dryer, safety box…and other equipments.
Airline reservation
For reservation, confirmation and flight schedules, please contact the Reception.
Lost and found
Please contact the Reception if you have lost the properties.
Golf reservation
For your reservation and transfer to the Ocean Dunes Golf Club, please contact the Reception.
Luggage
For handling and storage of your luggage, please contact the Reception or bell service.
Fire safety
Please throw away rubbish and cigarettes ash in the right place. Do not cooking, ironing inside the rooms.
Swimming Pool
No life-guard on duty, children under 12 years old must be accompanied by their parents.
Internet – WIFI
Wireless Internet is applicable in whole Resort.
Visitors
Visitors are welcome in the main building area but are not allowed in room without prior permission. Guests wishing to have visitors in their rooms are asked to inform the Reception. For security purposes, we reserve the right to refuse entry to anyone who is not a Resort guest.
Emergency
In the event of an emergency, please contact the operator.
Mini bar
Every room has a mini bar, which is restocked every day.
Water
Two bottles of purified water are provided at complimentary in your room. The water from the taps is filtered and perfectly safe for brushing your teeth but not recommended for drinking.
Conference facilities
The Resort has a ball room and 2 meeting rooms can be used for private parties, conference etc., and can comfortably seat groups of up to 30 and 300. For additional information, please contact the Reception.
La Boutique & Souvenir Shop
Our boutique has a wide range of native handicrafts, artworks and antiques for sale, as well as guest room items.
Room service
Please call the Pearl Restaurant or Coral Restaurant if you wish to have the meals in your room
Wine
There is wide range of quality wines available in the Pearl Restaurant, Coral Restaurant, the Beach Bar, and the Pool Bar.
Telephone
Please refer to the telephone dialing code chapter for further information.
Bicycle & Motorbike
Discover the beautiful surroundings of Mui Ne with our bicycles, motorbikes. Please contact the Reception.
Car Rental
Please contact the Reception to get information about car rental.
Children Place
The Children Place has a lot plaything such as children’s slide, teeters...
Baby Crib
Baby cradle will be set as request for free of charge. Please, contact the Reception or Housekeeping.
Baby sitting
Available at the Restaurants
Extra bed
Please, contact the Reception to get more information
Check - out
Check out time is before 12:00 h noon, please contact the Reception if you wish to extend your stay. If the customer checks out after 12:00h noon to 18:00h will be charged 50% of room night rate. If the customer checks out after 18:00h will be charged 100% of room night rate.
Credit Cards
We accept the following credit card: American Express, Master Card, Visa card.
Housekeeping
Please contact the Reception
Laundry/ironing
Please fill the Form of Request when needed or contact the Housekeeping to serve
Television guideline
Please see the note at appendix.
Taxi
Please contact the Reception.