Room facility

• Wifi
• Hot / Cold water
• Refrigerator
• Hot kettle
• Safety box
• Hair dryer
• Sunbathing Chair
• Complimentary Mineral Water ,Coffee & tea
• Full Bathroom amenities
• Hotel directory

Room type

• JUNIOR SUITE
• VIET UC SUITE
• DELUXE
• SUPERIOR

GENERAL
• Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.
• Check-out time: 12:00 noon.
• Check-in time: 14:00 PM.
• All rates are subject to change without prior notice.
• Deposit 50% on total room rate for guarantee reservation.
         
CANCELLATION POLICY
All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

Restaurant

Located at the ground floor of hotel, with capacity of 150 pax, Cuu Long Restaurant serves from 10:00am to 10:00pm daily with last food orders at 09:30pm and last beverage orders at 10:00pm. The menu offers both Vietnamese and Western cuisines. Especially, live seafood can be selected from the ‘Catch of the Day’ and cooked to your choices.

Our Chef would be pleased to prepare special dishes such as vegetarian, set menu or BBQ buffet for your special occasions. Asian and Western Menu; Children’s Menu; BBQ Menu, Vietnamese traditional menu, Buffet Menu, Set Meals and Entertainment can be arranged upon request.

VIET - UC COFFEE

The internal environment of Viet Uc Café is ideal to enjoy the unique and marvelous drinks in romantic or exciting music background that will clear all anxiety of your life.

Opening time from 6:00am to midnight

SUNNY BAR

Located on the second floor, Sunny Bar is an opened park with green environment. It brings you a total relaxation, where thinking is to be launched for your success.

Opening hours: Daily 9:00am - 08:00pm

Drinks/ Cocktails/ Wine/Asian and Western Snacks are available

THE PHOENIX BALLROOM

Located on the first floor of hotel, our Phoenix Conference – Wedding Hall is designed as a mordern, spacious and splendid place to meet any conference types and customer’s need. It is also equiped with the international lighting and good sound-proof sytem for any private use.

The professional wedding technology of the hotel brings couple many choices in organising wedding style which is always romantic, memorable in the most important day of life. Wedding style are available at your choices:

•Romantic wedding
•Traditional wedding
•European elegant wedding
•Royal wedding
•The unique wedding style

MASSAGE & SAUNA
The health center is located on the 2nd floor, Massage & Sauna has always provided its guests with a relaxing therapy massage service that will reduce fatigue after a long day on the road touring, and helps you to balance your health and mind.

CONVENIENCE STORE
Convenience Shop is located on the 2nd floor, offerring handmade goods and fruits which bear the chacracteristics of the Mekong region. Besides, the products provided from Viet Úc Management we offer a variety of choices that are perfect as gifts for your relatives or just a personal souvenir.

FITNESS CENTER
With state-of-the-art fitness facilities, offering guests a wide selection of equipments to improve your health and fitness that includes: free weights, cycles, stair climbers and cardio treadmill. The Fitness Center is comfortably furnished with two LCD TV, towels, bottled water. Opening hours: Daily 6:00hrs – 22:00hrs

HOTEL SERVICES

1. WIFI INTERNET

Guest In House can access high speed Wifi internet in room or at hotel public area complimentary. Please, call Operator 0 for any assistance

2. Fax services

Fax services are available at the Reception any Incoming faxed will be delivered to your room immediately. Incoming fax is free of charge. Outgoing fax is charged as per telephone rate plus 25% service charge.

3. First Aid Kit

Please be advised that a First Aid Kit is available at Reception. Please contact our Reception for more detail

4. Doctor & Dentist

If you require the service of a doctor, Please contact Reception

5. Laundry Service

A laundry service is available from Housekeeping, dial 0 or ..... for collection. Please review the Laundry price list in the closet.

6. Baby crib

A child under 2 years old is provided with a baby crib complimentary. Please advise in advance Reception if you need one.

7. Extra Bed

As per Resort policy, in the case a child over 12 years old or any triple occupancy, an extra bed or a single mattress is required. The extra bed is charged 200.000VND (breakfast voucher is inclusive).

8. Room Service

Available from 10:00am to 09:30pm everyday. Please view the menu and price list. Please dial ....... to place your order and allow us 20 minutes for food delivery.

9. Floral/Fruit Arrangement

Please, contact Reception number 0 for your floral requirement. Attached is a floral request form in the end of this book

10. Cellphone prepaid cards

Cellphone prepaid cards are available at reception with popular current network

11. Credit cards

We accept all major credit cards

12. Foreign currency exchange

Foreign currency exchange service is available at Reception

13. Gift shop

A variety of souvenirs, sun protection cream, toiletries, postcards,homewear,.. etc. are available at Lobby to cater for your needs.

14. Mail and postal service

Mail and postal services are available at Reception

15. Bike & Car Rental

Visits/Tours to local attractions and activities can be arranged. Please contact our Reception to arrange for your transfer from the Hotel. Bike, Taxi and Car for hire can be arranged through Reception.

16. Airticket service

Please present your ticket to our Receptionist, we are happy to assist you for confirmation your ticket confirmation without any charge.

17. Others Activities

Tour to local places of interest can be arranged by our reception. Meeting room, Info and tour desk, Transtation, photocoppy. Please check the Information Board for more details, and contact our Reception to make arrangements

Viet Uc hotel is located on the main beach street, just few minutes drive from the heart of the Ben Tre city.

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